Categories
Accessories Spa Hot Tub Chemicals Spa Hot Tub Covers Tops Lids Spa Hot Tub Repair Parts Spa Hot Tub Accessories Sun Tan Bed Bulbs Lamps Sun Tan Beds Repair Parts Sun Tan Beds Parts for Jetted Bath Tubs
Manufacturers
Bestsellers
Waterway Poly Storm Jet Diffuser 218-4000
Waterway Mini Storm Jet Diffuser 218-6930
Dura Sun Tanning bed lamps and bulbs
Wolff Velocity Tanning Bed Lamps Bulbs
Wolff Diamond Sun S Tanning Bed Lamps Bulbs
Balboa Spa Side Panel Light for hot tub spas
Generic Heater Pump Gaskets and O-Rings for hot tu...
S-12 Phillips Starter for tanning beds
Diehl Type 600 T85 Sun Tanning Bed Timer
American Products Luxury Series Jets for hot tubs ...
Site Information
Information
- Purchasing Options
- We offer several ways to order.
- On-line with a credit card using our secure server.
- On-line without credit card, call with card information.
- Order by phone, fax or even mail orders.
- Terms, Returns and Warranties
- By placing your order, you indicate your agreement to these terms.
- Tanning lamps, spa covers, and electronic parts are NOT returnable.
- Items that have been installed are not returnable.
- We do not allow parts to be used for testing then returned.
- No item can be returned after 30 days from date of delivery.
- Defective parts are covered by the manufacturers warranty.
- Defective parts must be returned and inspected before a replacement is shipped.
- The manufacturer looks for chemical or physical damage and unreasonable use .
- Parts with physical damage are not warrantable.
- Product warranties vary according to the manufacturer.
- Some items must be sent to the manufacturer for repair or replacement.
- We cannot expedite the RMA repair process in these situations.
- Replacement parts can only be expedited by making a duplicate purchase.
- You may then request a credit if returned part is found defective and warrant able
- Products that you ordered wrong will be subject to a 25% restock charge.
- Shipping is not refunded.
- Items damaged in shipping should be reported to carrier first then to us.
- Spas and More is not responsible for damaged, lost or stolen items during shipping
- Items returned without a return authorization number will be refused.
- Items returned will usually fall into one of the below categories:
- Item has failed in the field
- Item was ordered wrong
- Item was sold or shipped wrong by us
- Please use the contact us form or call to get an RGA # for returns
- Lamp Damage
- All damages must be reported within 3 days of delivery.
- Please call Customer Service to report any damages.
- Failure to do so can result in damaged items not being replaced.
- Shipping
- Shipping is based on order weight and your zip code.
- Spa covers ship freight truck and will vary according to your zip code.
- Tanning lamps and acrylics require extra shipping.
- We ship via UPS or USPS Priority Mail but can also ship with expedited options.
- Contact us prior to ordering for expedited shipping options.
- P.O. Boxes usually require USPS but not all items are shippable via USPS.
- Sorry but we do not ship orders internationally.
- Tracking numbers are usually available for your convenience
- Please allow up to 24 hrs for your order to be processed
- Stock items usually ship within 48 hours after the order is processed
- Out of stock items usually ship 5 to 7 days after the order is processed
- You will usually receive your order in 7 to 10 days
- Some items ship factory direct to you and those shipping times and carriers will vary.
- All items may not be in stock at all times
- Sorry but we do not ship C.O.D. orders.
- Other Terms and Conditions
- The receipt of an order number or an order confirmation email does not constitute the acceptance of an order or a confirmation of an offer to sell.
- We try to maintain an accurate website. However, we cannot guarantee that all content, pricing or specifications are always current and complete. In the event that a product is listed at an incorrect price due to typographical information, technical or other error, Spas and More reserves the right to refuse or cancel any order for that product.
- Verification of billing information, shipping address and credit card approval will be required prior to the acceptance and shipping of any order.
- Spas and More reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer.
- All warranties are the responsibility of the manufacturer. Spas and More does not express or imply any warranty.
- Spas and More expressly disclaims liability for injuriy or loss arising from the use or inability to use an item sold by us.
- Our only obligation in lieu of all warranties expressed or implied is to replace any item proved to be defective.
- The customer is responsible for all labor and shipping charges on defective or returned items that are not covered by the manufacturers warranty.
- It is expressly understood and agreed that all merchandise sold shall remain the property of Spas and More until payment in full is received by Spas and More.
- In event of default of payment in full, Spas and More shall reserve the right to retake possession of all unpaid merchandise, by any means provided by law.
- All costs incurred by Spas and More for the collection of debt or repossession will be paid by the customer.
